FAQ

Questions, answered.

Minimums, turnaround, printing, and shipping — everything buyers ask before ordering custom bamboo fans.

What is the minimum order quantity?

Just 12 fans — small ceremonies and boutique events are welcome, and volume pricing kicks in quickly.

How long does production take?

Standard turnaround is 2 weeks (faster turnaround available with express shipping).

What styles can I customize?

Classic folding paper, silk and fabric folding, rigid paddle, wedding program, promotional, and sandalwood scented fans.

Can you print my full program or artwork?

Yes — full-bleed printing on the leaf or paddle, including complete wedding programs, menus, and artwork.

Do I approve the design first?

Always. Free digital mockup within 24 hours, unlimited free revisions, and nothing prints until you approve.

Are the fans eco-friendly?

Bamboo ribs are sustainably harvested and our paper leaves are recyclable — a favor guests use instead of tossing.

Do you ship internationally?

Yes, worldwide with tracking — handy for destination weddings.

What if there's an issue with my order?

Still have a question?

Text or email us and a real person answers — usually within the hour.